The General Terms and Conditions are drawn up in accordance with the Law on Consumer Protection, based on the recommendations of the Chamber of Commerce and Industry and the international e - commerce codes.
By using the online store, you agree to all the terms of sale listed below.
The General Terms and Conditions apply to contracts between us and customers through our online store.
The buyer can be a natural or legal person, taking into account the information provided when placing the order. A customer who is a natural person and buys or uses goods and services for purposes unrelated to his professional or profitable activities is subject to the legal provisions governing consumer protection. In cases where an order is made through an online store by a natural or legal person engaged in a profitable activity, regardless of its legal and organizational form, they are subject to legal norms that regulate consumer protection only in cases where this is specifically provided for by the above-mentioned law.
We recommend that you read the General Terms and conditions carefully before using the online store. The buyer is bound to the general terms and conditions valid at the time of purchase (placing an online order).
When placing an order, the user is reminded of the general terms of the contract and confirms their knowledge by placing an order.
The purchase and sale agreement between us and the customers of the online store is concluded when after the order, a text is displayed on your screen that says that the order is " accepted/confirmed" from now on, all prices and other conditions are fixed and apply both to us and why it applies to the buyer.
Prices include VAT. VAT payers are required to provide their tax code at the time of registration.We strive to take maximum care of the relevance and correctness of the data contained in the online store. However, the delivery time or price can change so quickly that sometimes it can't adjust the data on web pages. In this case, we notify the customer of the changes and allow him to cancel the contract or replace the ordered goods.
Delivery is fixed and specified additionally!
Your cargo is delivered by the largest courier company. Accordingly, their terms and conditions with which we have agreed to the contract of our online store with them!
We deliver the goods ordered in the online store in the shortest possible time. As a rule, ordered items are shipped on the same business day or, at the latest, on another day, except for weekends.
Ordered goods are delivered to the address specified as the delivery address when ordering.
Deliveries are made within the specified days. If it is not possible to pick up the cargo during delivery, it can then be picked up from the nearest courier office.
For shipping to other EU countries and third parties, the shipping cost is determined differently.
The online store activates the following payment methods:
So that you can order products from our store, you can freely place them in the shopping cart, where you can,in case you change your mind, change the quantity or remove them at any time. If you make a purchase on the landing page, just go to the order form, which is located at the bottom of the pages and from which you can withdraw it at any time.
So, the product ordering process:
In case of technical problems on the site, we reserve the right to cancel all orders made that were affected by a technical error. If your order is cancelled, we will notify you as soon as possible and inform you of the next steps.
In case of complaints, disputes, problems, the buyer can contact the supplier by e-mail. The complaint is sent by email. The appeal procedure is confidential.
All complaints will be answered by email or phone as soon as possible and within the legal obligations depending on the type of complaint.
In accordance with legal regulations, we do not recognize the provider of out-of-court consumer dispute resolution as competent to resolve consumer disputes that may be initiated by the User in accordance with the law governing out-of-court consumer dispute resolution. A company that, as a supplier of goods and services, allows an online store to publish on its website an electronic link to an online platform for out-of-court resolution of consumer disputes. The platform is available to users via the link here.
We strive to protect the privacy of personal data and the privacy of users of the web portal.
The person responsible for processing personal data is the company.
The collected personal data will be used by the manager exclusively for the services offered. He will do everything possible to protect them from any violations and abuses. The Operator collects, manages, processes and stores user data for the purpose of providing services.
stores the following data of registered members for an indefinite period: first and last name, email address, contact phone number, main address and delivery addresses, country of residence, time and date of registration, other data voluntarily entered by the user in the forms of the online store; other data that the user voluntarily adds later to his profile.
uses personal data declared for the purpose of fulfilling the order (sending information materials, offers, invoices) and other necessary communications with the user.
In no case will the user's data be disclosed to unauthorized persons.
You are also responsible for protecting your personal data by ensuring the security of your email address, username and password, as well as the appropriate protection of the software (antivirus) on your computer.
Registered users can stop using the online store at any time and can cancel their registration. They do so by giving written notice of cancellation of registration.
The data collected is processed until the withdrawal of the consent of the interested party.